Job TitleCustomer Service RepresentativeJob DescriptionThe GSUH Customer Services department covers the Main Entrance as well as the Baxter Entrance and provides visitors with way finding, patient information and facility information all in an effort to enhance the patient and visitor experience.ResponsibilitiesProvide patient information, provide way finding, provide facility information, accompany patients and visitors to their destinations, transport patients by wheelchair for discharge, screening and contact tracing of all visitors to the facility.RequirementsHigh School diploma, equivalent or relative experience. Knowledge of departmental policies/procedures preferred. Ability to work independently required. Ability to stand for prolonged periods. Excellent communication and interpersonal skills required. Willing and able to work in a stressful environment. Prior hospital experience preferred. Prior experience in dealing with the public preferred. Physically able to stand for long periods and assist with transporting of patients as needed. Basic computer skills. BLS American Heart Association - BLS for Healthcare Providers.Posted Salary RangeUSD $24.00 - USD $26.00 /Hr.This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.
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