Food Safety & Quality Systems Manager Job at Ferrero, Canada

  • Ferrero
  • Canada

Job Description

Are you passionate about food safety, quality systems, and continuous improvement? We are seeking an experienced Food Safety & Quality Systems Manager to lead and enhance our Food Safety and Quality Management Systems while ensuring compliance with regulatory requirements, customer expectations, and industry certifications.

In this role, you will serve as the site's food safety expert, partnering with Operations, Plant Leadership, and cross-functional teams to maintain world-class quality standards, drive continuous improvement initiatives, and foster a strong food safety culture throughout the organization.

As the Food Safety & Quality Systems Manager, you will play a critical role in protecting product integrity, ensuring audit readiness, and driving sustainable improvements that support operational excellence and consumer trust.

This position offers the opportunity to make a meaningful impact through leadership, collaboration, and the continuous advancement of food safety and quality standards.

Food Safety & Quality Management

  • Lead and maintain Food Safety and Quality Management Systems in compliance with HACCP, HARPC, FSSC 22000, ISO 9001, FDA regulations, and customer requirements.
  • Develop, update, and continuously improve food safety programs, policies, procedures, and work instructions.
  • Ensure effective product traceability programs and quality controls are maintained across all operations.

Compliance, Audits & Certifications

  • Manage all food safety, quality, customer, regulatory, and third-party certification programs.
  • Maintain certifications including FSSC 22000, ISO 9001, Kosher, Halal, and other customer-specific requirements.
  • Lead internal audits, external audits, inspections, and certification activities.
  • Drive corrective and preventive action plans to address audit findings and compliance gaps.

Risk Management & Continuous Improvement

  • Develop and maintain HACCP and HARPC plans using risk assessment methodologies.
  • Monitor Food Safety and Quality KPIs, identify trends, and implement improvement initiatives.
  • Lead initiatives that enhance food safety performance, quality standards, and operational effectiveness.

Training & Food Safety Culture

  • Deliver Food Safety, GMP, and Quality Systems training to employees at all levels.
  • Promote a culture of food safety awareness, accountability, and continuous improvement.
  • Review production, sanitation, and GMP records to ensure compliance and timely issue resolution.
  • Provide guidance and coaching to support consistent program implementation throughout the facility.

Cross-Functional Partnership

  • Collaborate with Operations, Engineering, Supply Chain, Sanitation, and other key stakeholders to ensure food safety requirements are fully integrated into daily operations.
  • Support new product introductions, process changes, and facility initiatives from a food safety and quality perspective.
  • Serve as the primary site resource for food safety-related communications and initiatives.

Qualifications

  • Bachelor’s degree in food science, Food Safety, Microbiology, or a related field.
  • Experience working within a multicultural manufacturing environment.
  • 4+ years of experience in Food Safety and Quality Assurance within a food manufacturing environment.
  • PCQI Certification.
  • Strong knowledge of HACCP, HARPC, GMPs, Food Safety regulations, and preventive controls.
  • Working knowledge of Food Safety Management Systems, including ISO 9001 and FSSC 22000.
  • Experience managing food safety audits, certification programs, and regulatory inspections.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent communication, presentation, and training capabilities.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced manufacturing environment.
  • Proven ability to collaborate effectively across diverse teams and functions.

What Success Looks Like

  • Maintaining compliance with all food safety, quality, customer, and regulatory requirements.
  • Delivering successful audit and certification outcomes.
  • Driving measurable improvements in Food Safety and Quality KPIs.
  • Building a proactive food safety culture across the facility.
  • Developing strong partnerships that support operational excellence and continuous improvement.

This is an excellent opportunity for a food safety and quality professional to make a direct impact on plant performance, product quality, and food safety while working closely with cross-functional teams to drive continuous improvement.

Careers with caring built in - discover our benefits here .

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at .

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more .

Job Tags

Full time

Similar Jobs

Goldfish Swim School - Centereach

Front Desk Representative - Starting Pay $18.00 - $20.00hr Job at Goldfish Swim School - Centereach

 ...and one weekend day from 8:45 AM3:00 PM . Applicants must also maintain...  ...consistent schedule of at least 3 shifts per week (including 1 weekend day)....  ...all safety certifications) Flexible hours & Competitive hourly pay - earn up to $18/hour based upon weekly hour... 

Paramount Staffing

Call Center Manager Job at Paramount Staffing

 ...KPIs and performance goals Improve booking rates, customer retention, membership sales, and customer satisfaction Monitor call center metrics and use data to identify opportunities for improvement Develop and improve customer service processes, procedures, and... 

Sylvan Learning Center

Upper Level Math Tutor Job at Sylvan Learning Center

 ...High School Math & Science Teachers Wanted for Fun After-School Tutoring! Sylvan Learning Center is looking for fun, dedicated teachers...  ...are currently looking for teachers and tutors who are able to teach Algebra, Geometry, Algebra II, and Pre-Calculus. Statistics, Calculus... 

WALDORF SCHOOL ASSOCIATION OF BOULDER INC

Shining Mountain Waldorf School - High School Science Teacher Job at WALDORF SCHOOL ASSOCIATION OF BOULDER INC

 ...Shining Mountain Waldorf School Shining Mountain Waldorf School, founded in 1983, is an accredited Pre-K-12 nonprofit independent school...  ...over a four-week block. This structure allows students and teachers to go deeply into the material through discussion, inquiry, artistic... 

The Action Center

Marketing Assistant- PART TIME Job at The Action Center

 ...Marketing Assistant- PART TIME The Action Center Denver Metro Nonprofit Part-time Communications $19.50 - $21.45 At the Action Center, we transform compassion into meaningful action. Every day, we offer immediate support and vital resources to individuals...