Job Description

A person working as a cashier, receptionist, or general office position has the following essential duties (with others assigned as needed):

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly, and efficient manner.
• Obtains basic demographic information about each customer using a method established by the dealership.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports, and other documents.
• Assists with clerical duties as requested.
• Accepts payments, processes related paperwork, ensures paperwork is filed (or scanned) appropriately

• No prior experience or training required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Strong interpersonal skills.
• Basic mathematical skills.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Desire to help customers.
• Pass drug testing, MVR/Insurability, background investigation/interview

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